Find My iPhone Not Working? Here's How to Fix It and More

Since Find My iPhone is among the most essential security features of Apple, when it suddenly stops working, you may be unsure what to do next. This Find My iPhone not working issue, fortunately, can be fixed quickly. From simple account issues to software glitches, several reasons are behind it. Therefore, this guide uncovers all of them alongside nine proven ways to fix Find My iPhone greyed out on iPhone. Follow these steps to restore your iPhone's tracking feature.

What is and How to Set Up Find My iPhone Correctly?

Before diving into why Find My iPhone is not working, it would be helpful to understand precisely what the purpose of the feature is and how to set it up properly. This ensures that you won't skip over setup mistakes when resolving the problem later.

What is Find My iPhone?

Find My iPhone is a service that is made to help you locate, manage, and secure your iOS devices. Thanks to this tool, you can see your device's location on a map, even make it play a sound, mark it as lost, and eliminate all data remotely if your device is stolen. It works not only as a locator but also as a security measure that protects your device and data.

How to Set Up Find My iPhone Correctly?

Step 1Inside "Settings", tap on your Apple ID above, then tap on "Find My". Sign in with your Apple ID account if prompted.

Step 2There, turn on "Find My iPhone" and enable the "Send Last Location". This setting will help to automatically send your device's location when its battery is critically low.

Why is Find My iPhone Not Working?

Now that you know what Find My iPhone is and how to set it up correctly, it's time to move on to the culprits why you might have the Find My iPhone not showing locations and other not working issue. While you set it up correctly, it does not mean it's immune to errors. See below the several causes why it might fail to work:

1. Poor Network Connection. Find My iPhone needs a fast and stable internet connection to send and receive data.
2. Find My iPhone is Turned Off. The feature may be disabled or toggled off, so it can't communicate its location, leaving you with Find My iPhone not working.
3. Signed In with a Different Apple ID. If you're using a different Apple ID on your device than the one used for the feature, it will not connect properly.
4. iOS Bugs or System Glitches. Sometimes, bugs or software problems may disrupt the feature from functioning consistently.
5. Incorrect Date & Time Settings. If your iPhone's date and time are not set correctly, it may interfere with Apple's servers.
6. "Don't Allow Changes" is Enabled. If there are restrictions enabled that block changes to your location, it may keep the feature from accessing your location data.

One-Click Way to Fix Find My iPhone Not Working Issue

If the Find My iPhone not working issue continues, a quick and reliable way to fix it is with 4Easysoft iOS System Recovery. This powerful software can repair more than 50 iOS issues, including when bugs or errors cause the Find My iPhone feature to malfunction. With its clean interface and advanced repair modes, the tools can automatically detect system glitches and immediately restore normal function safely. It is perfectly designed for everyone who wants a one-click solution without risking their existing data.

Step 1Run the 4Easysoft iOS System Recovery on your computer. Open the software, then link your iPhone via a USB cable. Start by clicking the "iOS System Recovery" on the main screen and clicking the "Start" button.

Step 2Once your phone is detected, you'll see its details on the screen. Proceed to selecting "Free Quick Fix" for simple issues, or for further fixes, choose "Fix".

Now, you have to choose between two modes: Standard Mode for fixing common issues without data loss, or Advanced Mode for deeper repair but erasing data. Click the "Confirm" button.

Step 3At this part, determine the right category, type, and model of your device. Then select your desired firmware with different versions, and click the "Download" button. Finally, click the "Next" button to fix Find My iPhone not working and other issues.

8 Solutions to Fix Find My iPhone Not Working

For simple fixes and no software needed for your share my location not working on iPhone issue, this section gives you eight solutions to follow. Since the problem can be caused simply by weak internet, incorrect settings, or system bugs, try a few quick fixes to get the Find My iPhone feature back to normal.

Solution 1. Charge Your iPhone

A low battery phone can limit background services as well as location tracking. So, once your device drops below 20%, expect Find My iPhone to stop updating your data to save energy.

1. Simply plug your iPhone into a charger.
2. Kindly wait until it reaches at least 50 to 80%.

Solution 2. Check Internet Connection

As said, Find My iPhone needs a stable connection, either using Wi-Fi or mobile data. Having a poor network connection will prevent the feature from sending and receiving updates, giving you only a Find My iPhone not working issue.

1. On "Settings", check on the "Wi-Fi" section and make sure you're connected to a robust network.
2. If not, you can switch to "Mobile Data" and toggle it on. Otherwise, connect to an available strong network.

Solution 3. Turn On Location Services

If Location Services are disabled in Settings, your device will not be able to send its location to Apple servers. You can also turn off and then turn on Location Services when iPhone keeps showing wrong locations.

1. Open "Settings", then go straight to "Privacy & Security" and select "Location Services".
2. From there, please toggle on the "Location Services" switch.
3. Scroll down and make sure the Find My is set to "While Using the App".

Solution 4. Verify Apple ID

Since Find My iPhone is connected to your Apple ID, if you have signed into a different account, the feature won't show your device, giving you the Find My iPhone not working issue.

1. Launch the "Settings" app, and tap on your Apple ID at the top.
2. Make sure you're logged into the same account that's been used with Find My.
3. If not, sign out and sign back in, and this time using the correct credentials.

Solution 5. Enable Find My iPhone

You might have disabled the Find My iPhone feature accidentally, or it may have happened after a system reset. Please ensure it is activated.

1. Inside "Settings", tap on your Apple ID.
2. Head to "Find My" and select "Find My iPhone".
3. Next, toggle on the "Find My iPhone" switch and also enable the "Send Last Location" option.

Solution 6. Check the Correct Date and Time

Find My iPhone not working can also occur if your device's time settings are not set correctly, as the feature will fail to communicate with Apple's servers.

1. Open "Settings", then tap on "General", and select the "Date & Time" section.
2. There, enable "Set Automatically".
3. Ensure your iPhone shows the correct time and region.

Solution 7. Restart Your iPhone

Temporary glitches and errors can affect how Find My iPhone works. A simple restart can help your device refresh background services.

1. Simply press and hold the "Power" and "Volume Down" buttons (Power button for older iPhone models).
2. Slide to shut off your iPhone.
3. Wait for a while before turning it back on.

Solution 8. Update iOS Version

An outdated version has bugs that affect Find My iPhone and other features' performance. So, keep your system updated to ensure compatibility and get rid of Find My iPhone not working after update.

1. Go to "Settings".
2. Tap on "General", and head to "Software Update".
3. If there's an update available, tap the "Update Now" button and wait until it finishes.

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