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10 Efficient Ways to Easily Fix Hulu Subtitles Not Working!

Paula Pailaga

Posted by Paula Pailaga to DVD/Blu-ray Player Aug 01, 2025

Are you looking for a solution to resolve the issue with Hulu subtitles not working? Well, if you are, you’re probably feeling frustrated because instead of watching content with subtitles for a better viewing experience, you have to deal with questions like, “Why isn’t it working?” and “How do I fix it?” Thankfully, you found this post! This article highlights a few possible reasons why Hulu subtitles not working and provides 10 ways to fix the issue. Dive in below.

Possible Reasons Why Hulu Subtitles Don't Work

Before making your hands busy fixing Hulu subtitles not working, you can first explore some of the possible reasons why this issue takes place. By identifying the root cause of this problem, you will know which area to focus on fixing. Additionally, you can identify potential areas to address and resolve the problem. Why are subtitles not working on Hulu? Here are the possible reasons why:

1. Network Connection Problems

Streaming content on Hulu requires a stable internet connection. In that case, if your connection is weak or unstable, it can cause a delay, resulting in the non-appearance of subtitles.

2. Subtitles Are Turned Off

The Hulu subtitles not working issue might also be due to accidentally turning off or disabling subtitles in the player settings.

3. Outdated Version

Another reason is an outdated version of the Hulu app. Hulu regularly updates its application to improve your usage experience and, of course, enhance its functionality. Now, if you are using an old version, it might be the reason why subtitles are not working.

4. Device Issue

Aside from an outdated version of the app, the version of your device or its obsolete software may not be compatible with Hulu’s subtitles, which can result in the issue.

5. App or Browser Glitches

Hulu subtitles not working might also be caused by a browser or app glitch. You can close the app and then reopen it. This way, you can refresh the app and solve the issue.

6. Incorrect Language or Subtitle Settings

The subtitle language or style might be set incorrectly, which appears as if it’s not working.

A Few Ways to Fix Hulu Subtitles Not Working

There you have it! Those are the possible reasons that cause the Hulu subtitles not working issue. To resolve this issue and help you regain a great viewing experience without getting bothered by subtitles not appearing, here are some ways to fix it. Explore each of them to determine which one will work for you.

1. Toggle Subtitles Off and On Again

The first thing you can do to fix Hulu subtitles not working is to toggle subtitles off and on. By doing this, you can quickly reset subtitles; turn them off in the video settings, wait a moment, and then turn them back on. This often solves subtitle glitches instantly.

2. Select the Correct Subtitle Language

Aside from the first one, you also need to check if you selected the subtitles language. If the language setting is incorrect, there’s a chance that the subtitles will not appear. Access the playback settings and choose your preferred language. Then, try to switch to another language and back again to see if Hulu subtitles not working issue still exist.

3. Restart the Hulu App or Webpage

Another solution you can do is to restart your Hulu app or webpage. It might sound like a simple solution, but it often solves subtitle issues.

4. Try a Different Show or Switch Devices

You can also watch another show or open Hulu on a different device, such as a phone, browser, or smart TV. The problem might lie in a specific title or device.

5. Switch Profiles

If the issue persists after executing the solutions above, try switching to another profile on your Hulu account and see if subtitles appear there. If they do, it's likely just a profile setting issue.

6. Check Your Internet Connection

As mentioned earlier, unstable or weak internet connections can cause subtitles to delay, glitch, or fail to load. In that case, you can switch to a stronger Wi-Fi network or restart your router. Then, check if the issue is solved.

7. Update the Hulu App

Apart from an internet connection, using an outdated app version can also be the reason subtitles aren’t working. Go to your device’s app store and check if there’s an update for the Hulu app. If there’s an update, install it and check if it resolves the Hulu subtitles not working issue.

8. Clear Cache and Cookies

Another cause of the issue may be temporary files or corrupted data. To fix it, you can clear your browser cookies if you’re watching Hulu content via a browser. Otherwise, if you are using the app, clear its cache through your device settings. After that, restart Hulu afterward and try again.

9. Update Your Device’s System Software

Aside from updating the Hulu app, you also need to update your device’s system software. Go to the settings of your device, check for updates, and install any available updates. Then, check if the issue is resolved.

10. Contact Customer Support

Lastly, in case none of the solutions above work, the problem might be with Hulu. You can contact Hulu support to report the Hulu subtitles not working issue.

Bonus Tip: Use a Multi-subtitle Player That Guarantees High Video Quality

That’s it! Those are the best ways to resolve the issue with Hulu subtitles not working. Now, suppose you have downloaded movies or TV shows that you love to watch offline and wish to watch them with subtitles and in high quality. You can use the 4Easysoft Blu-ray Player for this purpose. This tool enables you to play videos in various formats at 4K resolution and apply advanced effects for an immersive experience. It supports stunning 4K ultra-HD resolution for vibrant colors and lifelike details. Aside from that, it is infused with an AI-powered image processing that intelligently refines video quality and hardware acceleration for smooth and lag-free playback. In terms of subtitles, this tool enables you to watch videos with embedded subtitles. Just import the subtitles and play the video, and that’s it! You can watch content with subtitles and in high quality!

4Easysoft Blu-ray Player
Features of 4Easysoft Blu-ray Player

Allow you to import multiple subtitles and switch between them easily.

Automatically embeds subtitles into the video in a clear and well-positioned display.

Support easy-to-use playback controls, allowing you to play, pause, and more.

Enhance video visuals by adjusting the brightness, contrast, hue, and other settings.

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Conclusion

It is frustrating to watch content from Hulu if the subtitles don't work. To overcome that, you can rely on this post’s 10 best ways to fix the Hulu subtitles not working. You can try the mentioned solutions and see which one works for you. Verify if you’re connected to the internet, install the latest available versions, simply log in and log out, etc. In case none of them works, you can call Hulu’s customer service and let them fix it for you. If you are looking for a tool to play movies and TV shows in high quality with subtitles, consider using the professional 4Easysoft Blu-ray Player. Visit this excellent tool’s website and use it today!

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